SUBJECT

These General Terms and Conditions of Sale (hereinafter: "GTC") govern the rights and obligations of the parties in the context of sales offered by Torque Drift School (hereinafter "Torque"), an entity developed and managed by ProRace SASU, headquartered at 11 Impasse Gutenberg, 38110 Rochetoirin, France.

 

GENERAL PRINCIPLE

These GTC govern the rights and obligations of the parties in the context of sales offered by Torque Drift School (hereinafter "Torque"), an entity developed and managed by ProRace SASU (see our legal notice), headquartered at 11 Impasse Gutenberg, 38110 Rochetoirin, France.

 

CONFIRMATION

Following your order, Torque will acknowledge receipt by sending you an order confirmation email including a summary of your order, its number, and these GTC, and will definitively confirm your order by sending a validation email. The sales contract is deemed concluded at the moment of purchase confirmation.

 

RIGHT OF WITHDRAWAL

The provisions of Articles L. 121-18, L. 121-19, L. 121-20 and L. 121-20-1 of the French Consumer Code do not apply to contracts concerning:

• The provision of everyday consumer goods delivered to the customer’s home or workplace by distributors making frequent and regular rounds.

• The provision of accommodation, transport, catering, or leisure services to be supplied on a specific date or within a specified period.

However, the provisions of Articles L. 121-18 and L. 121-19 apply to contracts concluded electronically when they relate to the services mentioned in point 2.
 

COMPLAINTS

For any complaint regarding our services, we invite you to contact us via our contact form available at the following address: www.torquedriftschool.fr/contact. We are committed to handling your request as quickly as possible and providing an appropriate response, as part of our ongoing effort to improve our services.

DEPOSIT

For trackdays, any booking wishing to be paid in cash requires a deposit of 30% of the total amount of the service, payable online at the time of booking. This deposit can be paid through our payment platform using the code ACOMPTE30 during checkout. The remaining balance must be paid no later than the day of the event, exclusively in cash or by bank card. In case of cancellation by the client, the deposit will not be refundable or transferable, unless otherwise decided by the organizer. If the trackday is cancelled by PRORACE - TORQUE DRIFT SCHOOL for reasons beyond the client’s control, the deposit may be refunded or carried over to another date. Payment in instalments is not available.
 

PAYMENT IN INSTALMENTS

To facilitate the booking of drift courses, PRORACE offers a payment-in-instalments option through our partner Alma, a company specialized in deferred payment solutions.

• Payment Terms: Payment in instalments is available for eligible orders under the conditions defined by Alma. The schedule, number of payments, and any applicable fees are clearly stated at checkout.

• Responsibility: PRORACE acts as an intermediary in offering this payment solution. The payment contract is directly concluded between you and Alma, which manages withdrawals and payment follow-up.

Dispute Related to Instalment Payment
In case of dispute with Alma regarding instalment payments (e.g., issues with withdrawals or contract terms), we recommend contacting Alma’s customer service first to reach an amicable solution. If the issue persists, you may use free consumer mediation. Alma is a member of AFEPAME.
 

CANCELLATION POLICY

If the customer cancels his/her participation in the course, he/she will be reimbursed according to the following scale:

• Cancellation between 60 and 16 calendar days before the course: 100%.

• Cancellation between 15 and 8 calendar days before the course: 60%.

• Cancellation between 7 and 3 calendar days before the course: 0%.

• Absence from class: 0%.

​

All cancellations must be made in writing (letter or e-mail). The date of receipt of the cancellation (between 08:00 and 17:00) determines the calculation of the refund rate. Unless a medical certificate stating the inability to drive or attend the course is presented within 7 days of the missed course, the course will be billed.

​

Any refund of a registration paid for by bank card is subject to a fee of up to €10, as the online payment organisation does not refund fees in the event of a refund.

​

The course is transferable and can be taken by another person to avoid penalties.
 

In the event of cancellation of a course by Torque for reasons of force majeure (COVID, adverse weather conditions: negative temperatures, snow, storms), the customer will benefit exclusively from a rescheduling.
 

CONDITIONS SPECIFIC TO GIFT CARDS

Gift cards are non-refundable, except in cases provided for by applicable law. They can be used as a credit to reduce the price of a service of higher value, subject to availability and prior validation. The card is valid for 1 year from the date of purchase, and will be delivered immediately to the e-mail address you provided when you placed your order.

 

CUSTOMER RESPONSIBILITY

The customer undertakes to provide valid information when placing the order and to hold a valid driving licence (including foreign licences) or a recognised FFSA licence. They must comply with Torque's safety instructions and internal regulations. The customer becomes responsible for the vehicles and facilities as soon as they take the wheel; this transfer implies the transfer of risks.

​

In the event of dangerous driving, wilful misconduct or failure to comply with safety rules, the pilot instructor may interrupt the service without refund.

​

The customer will not be held responsible for any damage to the course vehicle if the safety instructions are followed. Any damage due to normal wear and tear is the responsibility of Torque. The customer is liable for damage caused by incorrect downshifting or deliberate collision with an obstacle.

​

Alcohol: no tolerance is accepted. Torque reserves the right to carry out random checks. A positive test will result in the cancellation of the course, which will be deemed to have taken place and will not be reimbursed.

 

RESPONSIBILITY OF THE ORGANISER

Under no circumstances will Torque be liable for indirect material or physical damage, loss of profit, or any other material damage arising from the services.

​

Torque declares that it has the necessary insurance to cover damage to vehicles, provided that the customer complies with the safety instructions.

 

DATA PROTECTION

ProRace SASU acknowledges the confidentiality of the information provided by the customer when ordering and undertakes not to disclose this information to third parties. Customers have the right to access and rectify their personal data.

 

AMENDMENTS TO THE GENERAL TERMS AND CONDITIONS

ProRace SAS reserves the right to modify these GTC. The version in force at the time of the order will apply.

 

APPLICABLE LAW AND PLACE OF JURISDICTION

French law applies and the place of jurisdiction is Rochetoirin.
 

General Terms and Conditions dated April 15, 2025